Product Enablement Manager

Company Name:              PBS Systems

Job Location:                   Calgary, AB

Job Type:                          Full-time, Permanent

No. of Openings:             2

Internal Job Title:            Product Enablement Manager              

Reports To:                      Product Marketing & Enablement Manager

Job Requirement(s):       

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”

The Opportunity:

We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.

We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.

And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.

The Role:

PBS is looking to hire a Product Enablement Manager that will be an integral part of our growing team. As a Product Enablement Manager you will support the team with day-to-day administrative tasks, and ad-hoc requests. This position will be based in our Calgary head office and is not a remote work opportunity.

Responsibilities:

• Assist with the development of comprehensive Product Launch Strategies for introducing new software features to customers which encompasses all activities from pre-launch to post-launch and outlines how to create awareness, generate interest, and drive adoption of the product
• Understand the Go-to-Market parameters, goals and outcomes associated with software features and regularly monitor roll out progress
• Equip internal teams with the necessary information and resources to effectively understand software functionality. Assist with the development of projects, resources, and campaigns.
• Understand internal PBS departments roles, responsibilities and capacity to ensure alignment and consistency in product training. This would require understanding the training process and capacity to adjust current processes to accommodate new talk tracks and functions
• Work closely with internal teams and provide insight into new development to ensure software direction will provide true value to customers and communicate information to relevant stakeholders
• Ability to objectively and effectively assess and react to changing business needs and requests
• Confidently convey the PBS culture through professional appearance, creating and maintaining genuine business relationships with the ability to perform under pressure.
• Build professional relationships with customers and internal stakeholders.
• Be available as a product expert (Achieved through PBS certification, knowledge of dealership structure and processes and understanding common issues the software can alleviate.  New hires will be offered onsite time to gain a better understanding of the dealership)

Qualifications:

• Post-secondary education, degree or diploma in Business, majoring in Accounting or Finance preferred
• 3+ years of previous accounts receivable/payable experience preferred, however a combination of education and experience may be considered
• Strong analytical and problem-solving skills
• Experience with various accounting software
• Ability to work both independently and in a collaborative team-oriented environment with strong attention to detail
• Self-directed with the ability to show initiative and take responsibility
• Proficient in MS Office (Excel, Word, and Outlook); intermediate to advanced knowledge of Excel is required
• Excellent client service skills and ability to handle high volumes and multiple priorities in a professional, courteous manner while meeting strict deadlines
• Positive and professional work ethics, which include: Collaboration, Accountability, Respect and Excellence.

What we offer:

• Internal promotion and growth opportunities
• An education department dedicated to helping you with professional and personal development
• Free parking
• Staff events
• Competitive base salary
• Great referral bonus
• Staff discounts with GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. 

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.