Business Development Mgr (Arctic Wolf, S1 & ESET)

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

Job Description:

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Ingram Micro has earned Great Place to Work Certification™ for 2025-2026 in Canada! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow – it’ll be a fun journey!

This position is a hybrid role based in our Mississauga office with the opportunity to work 2 days remotely per week

Ingram Micro strongly believes in empowering organizations with best-in-class cyber defense capabilities. Ingram Micro is the Authorized Distributor for most of the strategic Cybersecurity vendors present in the region. This allows our Business Partners to enhance their customers’ ability to stay updated with the changing landscape of threats, technologies and regulatory compliance.

Responsibilities:

• Manage Internal and External Relationships: Foster strong working relationships with internal stakeholders across Ingram and with external partners to drive collaboration and business success.
• Develop and Execute Strategic Initiatives: Lead strategies focused on share-shift, customer retention, and new customer acquisition to support long-term growth. Support the preparation and delivery of performance reviews and vendor cadence updates, sharing progress on business development initiatives, channel‑engagement activities, and strategic actions to accelerate partner growth.
• Drive Sales and Revenue Growth: Identify and capitalize on opportunities to increase sales and improve revenue performance across assigned accounts or territories. Drive business growth by actively engaging in customer-facing meetings and building strong relationships, while developing and executing a strategic account plan in collaboration with key vendor partners.
• Enable Partner Success: Design and implement clear, actionable plans to support channel partners in growing their business effectively.
• Monitor Performance and Generate Reports: Track key performance indicators and produce insightful reports using advanced Excel skills to support data-driven decision-making.
• Collaborate Cross-Functionally: Work closely with licensing, marketing, and extended teams to align efforts and ensure the successful execution of initiatives.
• Travel: May travel up to 10% (which includes Canada or US travel), however, mainly GTA travel.

What you bring to the role:

• Diploma or Degree (or additional relevant experience in a related field).
• Minimum 3 years of business development or account management experience is required, ideally within IT distribution or a Cybersecurity Partner.
• Will champion significant projects, programs, and business initiatives using demonstrated creativity and ingenuity.
• Demonstrates strong presentation skills with the ability to confidently deliver business plans and performance reviews to customers and vendor partners.
• Able to develop and maintain strong, lasting customer relationships through a customer-focused approach, while also being able to contribute significantly to the improvement of processes and systems.
• Demonstrates strong organizational skills and must have effective presentation abilities.
• Must be results-driven and customer-focused.
• Strong proficiency in Microsoft Office applications, particularly advanced in Excel for effective data analysis and reporting.
• Relevant vendor certifications are considered an asset but are not required.
• This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

The typical base pay range for this role across Canada is $68,000 – $75,000 per year. The ranges above reflect the potential annual starting base pay across all of Canada for all roles. Individual base pay within each range depends on various factors, including work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. This role is for an existing vacancy and will not use AI for screening applicants.

At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on a position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!

Equal Opportunity Statement

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Accommodations for job applicants are available on request, please contact us by sending an email to [email protected] . This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist.

Ingram Micro’s Commitment to ESG (Environment, Social & Governance)

Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here – Ingram Micro ESG.