Care Team Clinical Lead – Central, Permanent Full-Time

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.” 

View more comments from our clients and their family members.

Pay Range

Base Salary: $53,000.00 – $66,000.00 (commensurate with experience)

If you’re a registered RN/RPN, this is your opportunity to deliver high-quality home care!

The Care Team Clinical Lead (CTCL) is a crucial role in promoting and maintaining a positive overall client and family experience and ensuring safe and effective care in compliance with VHA’s policies, Ontario legislation, and standard of practice. The primary role of the CTCL is to conduct in-home client visits to assess, develop, and monitor Client Care Plans; provide clinical support, education, and training to personal support workers for delegated acts as well as special functions. Follows up with PSWs to ensure their skills and competencies are up to date and monitor clinical documentation; liaises with Ontario Health atHome. The CTCL takes an active role in clinical focused committees and quality improvement projects.

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Key Areas of Accountability:

VHA’s Care Team Clinical Lead is required to do the following tasks, but not limited to:

• CTCL is responsible for initial visit and completing a thorough assessment to establish care plan according to client needs.

• Ensures that initial and interim home visits, as well as clients’ concerns, complaints are addressed and documented.

• Provides teaching as it relates to special functions and delegation as per College of Nurses Standards.

• Collaborates with client, family, and other members of the care team to establish a plan of care for the client.

• Advises and supports clients and their families at home, maintaining a style that incorporates holistic approach to care.

• Supports after hours/on-call using clinical judgement to visit client in home when required.

• Maintains documentation standards according to the College of Nurses of Ontario and VHA’s policies.

• Supports QI projects & Process improvement.

Required Qualifications:

• RN/RPN Degree or Diploma from a recognized college or university with CNO registration in good standing

• Experience in clinical skills, assessing client care needs and formulating care plans

• Experience in the use of technology tools including electronic documentation systems such as Goldcare

• Experience in developing clear and concise reports

• Minimum of 2-3 years’ experience in community health preferred

• Familiarity with GoldCare client management program an asset

• Knowledge of the Occupational Health and Safety Act, relevant government legislation including Employment Standards Act and the Ontario Human Rights Code

• Valid driver’s license and use of a car on the job is a requirement

• Available to provide coverage for on-call shifts

What makes VHA’s compensation unique?

• Benefits and pension plan for permanent eligible employees

• Compensation for education and professional development

• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career

• Mentorship and peer support

• Career development opportunities

• Employee and family assistance program

• Wellness resources

• Perks & discounts

• Staff & service provider events

Accommodation and VHA’s commitment to DEI

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

How to Apply?

Our online application should take about 5 to 10 minutes to complete.

VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.

Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.

In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.