Field Service Specialist – Combustion Systems

Your Job

John Zink, a Koch Engineered Solutions business, is hiring a Field Service Specialist within the Fired Equipment Group supporting customer sites across Canada, with a primary focus on Alberta.

In this role, you will serve as a field expert-supporting the installation, commissioning, troubleshooting, and maintenance of industrial fired equipment that is critical to safe and reliable operations. You will work directly at customer sites, partnering with operations and maintenance teams to provide technical guidance, resolve issues, and improve overall system performance.

This posting is for an existing vacancy

Travel

This is a home-based role where you will operate from your location while traveling to customer sites nationwide approximately 75% of the time. Candidates must live within reasonable commuting distance of a major airport to effectively support travel requirements.

Our Team

At Koch Glitsch you will work with top-of-the-line John Zink equipment, such as burners, flares, thermal oxidizers, boiler burners. As a Koch Engineered Solutions company, Koch-Glitsch keeps our customers’ operations running with a wide range of innovative products and solutions serving the refining, chemical and petrochemical industries.

What You Will Do

• Travel from your home base to customer facilities to support installation, inspection, troubleshooting, and repair of fired equipment across industrial heating applications
• Provide end-to-end field service support including installation oversight, commissioning, troubleshooting, and maintenance recommendations to ensure safe and reliable operation
• Diagnose and resolve mechanical, electrical, and control system issues on combustion systems, including burners, fuel trains, valves, dampers, and associated hardware
• Provide technical expertise on register burners, duct burners, and utility burners, including startup support, tuning, and performance optimization
• Interpret P&IDs, electrical schematics, mechanical drawings, and system layouts to identify issues and implement effective field solutions
• Support and interface with instrumentation and control systems (PLCs, HMIs, and control logic) to assist with system operation and troubleshooting
• Calibrate, test, and maintain field instrumentation including transmitters, valves, actuators, and loop devices
• Lead with safety in all aspects of field execution, proactively identifying and mitigating risk while working in industrial environments
• Build strong, trust-based relationships with customer operations and maintenance teams through clear communication and consistent, high-quality service
• Maintain accurate documentation including service reports and updates to drawings while adhering to safety and compliance expectations

Who You Are (Basic Qualifications)

• Experience troubleshooting, installing, and maintaining industrial mechanical, electrical, or instrumentation systems
• Familiarity with PLC-based control systems (e.g., Honeywell, Allen-Bradley, GE), including troubleshooting or interfacing with control systems
• Ability to read and interpret P&IDs, electrical schematics, and control system drawings
• Valid driver’s license and willingness to travel approximately 75-90% of the time
• Valid passport or ability to obtain one
• Ability to reside within reasonable travel distance of a major airport
• Current authorization to work in Canada for any employer without requiring visa or work permit sponsorship now or in the future.

Physical requirements:

• Ability to safely perform physical job duties, including lifting (up to 75 lbs occasionally), bending, stooping, climbing, and navigating industrial environments
• Ability to work outdoors and in varying environmental conditions, including extended or irregular workdays
• Ability to work in confined or enclosed spaces as needed

What Will Put You Ahead

• Field service experience supporting industrial fired equipment or combustion systems
• Experience with OEM burner systems (e.g., John Zink, Coen, TODD, Peabody)
• Experience performing startup, tuning, and performance optimization of burners
• Experience working with PLC systems in combustion, boiler, or steam generation applications
• Gas Fitter A Certification

For this role, we anticipate an hourly rate of $50+ CAD an hour as we are open to candidates from a wide range of career levels. This role is eligible for variable pay, issued as a monetary bonus or in another form.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

John Zink Company, a Koch Engineered Solutions (KES) company, serves customers with innovative, engineered-to-order solutions. Our equipment group business supplies components for applications in various markets with a focus on the refining and petrochemical Industry. Our Field Service Technicians support our customers at their sites across the country with their commissioning, maintenance and other service needs.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.