Director, Project Management (Contract Furniture)

This new, strategic leadership position is designed to institutionalize financial governance over Teknion’s most critical, high-value projects. The Director is the primary connection point between Sales, Finance, and Operations, ensuring contract bids translate into profitable, flawless project execution and superior client experience

1. Financial Governance & Risk Management

• P&L Protection: Implement financial controls and governance protocols over major project execution to actively protect committed margins and recover costs associated with unforeseen events.
• Ensures the project is constructed as per design, budget, resources, quality and schedule.
• Contractual Risk Mitigation: Manage all contractual obligations related to GC/PM requirements, especially concerning third-party product integration (e.g., specialized doors, trading desks, imports), ensuring full compliance and minimizing financial risk exposure.
• National Cost Standardization: Develop, maintain, and regularly update a national installation and labour rate guide by region to ensure accurate, profitable, and consistent pricing across all Canadian pursuits.
• Identifies and manages risk and opportunities on large furniture construction projects.

2. Pre-Contractual Alignment (The Bid Phase)

• RFP & Pursuit Vetting: Engage directly with Sales on major project pursuits and RFP responses to provide expert guidance on price impact, project complexity, and execution viability.
• Profit-Driven Planning: Review and analyse the complete delivery and installation plan and pricing prior to RFP submission, offering data-driven guidance on product selection, logistical planning, and installation cost guidance.
• Construction Intelligence: Provide site and construction intelligence during the bid phase to inform realistic timelines and resource allocation, preventing scope surprises post-award.

3. Execution Optimization & Client Experience

• Margin Expansion Post-Award: Immediately following project award, engage directly with the client, General Contractor (GC), and Architectural/Design (A&D) teams to solidify final product and project costing details. This stage is critical for maximizing share of wallet and identifying margin expansion opportunities.
• Keeps all parties informed of potential opportunities, challenges and manages stakeholders’ expectations through appropriate forms of communication
• GC Relationship Development: Cultivate strong, active, and long-term relationships with GC Project Managers and other key project influencers through consistent, high-level site and project participation.
• Understands client drivers and offers value engineering proposals for functionality, cost and schedule benefit
• Deficiency Governance: Partner with the PM team and Sales to develop and enforce rigorous deficiency walkthrough protocols, ensuring minimal return trips and achieving one-visit project sign-off to maximize labour efficiency.
• Team Leadership: Lead, mentor, and performance-manage the Project Manager team, shifting their focus from purely troubleshooting to strategic client-facing advocacy and cost control.

Qualifications and Experience: 

• Minimum of 10 years of progressive leadership experience in Project/Account Management, Execution, within the contract interiors or related high-value specialty manufacturing sector.
• Demonstrated financial acumen and a proven track record of directly impacting project profitability through process improvement and risk mitigation.
• Expertise in RFP analysis, contract review, and managing complex third-party vendor integrations within large-scale projects.
• Leadership acumen, negotiation, and communication skills, with the ability to influence cross-functional Executive stakeholders and build rapport with General Contractors, Project Managers and clients.
• Strong planning, organizational and time management skills including the ability to manage project budgets and schedules.
• Ability to identify and manage risk and opportunities on large furniture projects.
• PMP certification preferred.

The expected base salary range for this position starts at $120,680. Final base salary offers will reflect an assessment of the selected candidate’s skills, demonstrated competencies, and adherence to our internal pay equity framework.

Teknion is committed to supporting a culture of diversity and accessibility across the organization, starting with the hiring process.  It is our priority to remove barriers to provide equal access to employment. Teknion welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. All information received in relation to accommodation will be kept confidential.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position.