Automotive Installation and Data Coordinator – APS

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “ 

The Opportunity:

We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.

We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.

And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.

The Role: 

PBS Systems is looking for an enthusiastic and organized individual to join our APS division. The Automotive Installation and Data Coordinator will be responsible for coordinating the internal aspects of setting up new dealership customers and the development of service maintenance schedules relating to vehicle specific services and parts. They will also help maintain and ensure the accuracy of the existing vehicle service data that is supplied to customers while working with our team to research data on new OEM’s (Original equipment manufacturer) and help create the database our customers rely on.  

Job Responsibilities:

• Co-ordinate between departments (Accounting, Informatics, Distance Training, and Account Management) to ensure smooth installation of APS products and continued support for our Dealership customers
• Utilize online tools to research vehicle maintenance schedules based on make/model information relating to repairs and parts
• Create new databases of schedules based on data analysis for use in recommended maintenance quoting tools
• Update existing databases with any changes due to new models or parts applications
• Work with existing data development teams to maintain accurate data based on customer feedback
• Work with the deployment team to ensure a smooth customer onboarding experience

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 Qualifications:

• College/University Diploma and or equivalent automotive experience is required
• Advanced Microsoft Excel skills
• Proficient in other Microsoft Office products (Teams, PowerPoint, and Word)
• Demonstrated resourcefulness and adaptability
• Two years of automotive service/parts experience is an asset
• Demonstrate knowledge of automotive repairs quoting with labour and parts
• Experience with electronic parts catalogues would be beneficial
• Experience working in a CRM (GuideCX or Cornerstone preferred)
• PBS V10 software experience would be an asset
• Exhibit high level communication skills and attention to detail

What we offer:

• Internal promotion and growth opportunities
• An education department dedicated to helping you with professional and personal development
• The opportunity to travel
• Free parking
• Staff events
• Competitive annual base salary
• Great referral bonus
• Staff discounts with GM, Dell, Goodlife and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.