Senior Technical Service Representative

Are you passionate about working with people and technology? We are hiring immediately for a Senior Technical Service Representative, which we call Senior Service Agent. In this role, you will help develop and support the Services team and work together to create an amazing customer experience.

Join us and grow your career with our retail team as a Senior Technical Service Representative.
 

What you’ll do:

• Support the Team Lead in recruiting, scheduling, mentoring, and developing the Services team

• Create an amazing customer experience at the service desk

• Provide delivery and installation services for our customers in their homes

• Ensure vehicles and equipment are well maintained

• Cultivate an inclusive team and learning culture

What we’re looking for:

• 1 year of similar experience

• Must be at least 18 years old

• Ability to lift up to 50 lbs

• Valid driver’s licence with a clean drivers abstract

• Successful completion of criminal background check

• Enthusiasm to support and assist our customers

• Flexibility to adapt to dynamic situations in a fast-paced environment

Why you’ll love it here:

• Flexible schedules as per business needs

• Employee discounts on awesome tech 

• Competitive compensation and benefits

• An inclusive, fun, and supportive team who you will quickly call friends  

• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada’s destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (Services Team Lead).

Whatever the role, we strive to give our people the necessary tools and training to make a difference.

600 – 3292 Dunmore Road SE, Medicine Hat, AB T1B 2R4