Program Coordinator – Responsive Community Care

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.” 

View more comments from our clients and their family members.

Pay Range

OPSEU/VHA Pay Scale Level 6 — $30.64 – $37.31​ per hour

We are seeking:
Program Coordinator – Responsive Community Care (1-Year Contract)

The Responsive Community Care Program Coordinator will assist with the organization and implementation of Responsive Community Care (RCC) projects. Responsibilities include monitoring the progress and quality of work associated with project outcomes; budget, scheduling and performing other duties consistent with the job classification. The program coordinator will contribute to the efficient functioning of the Responsible Community Care portfolio with close direction received from RCC Manager(s).

Key Areas of Accountability

• Develop and implement strategies to facilitate the execution of multiple, simultaneous projects in an effective manner.
• Provide project coordination support, program data collation/tracking, and assisting with the development and execution of proposals and new opportunities.
• Participate in outreach initiatives to bring awareness to community support programs and bring exposure of community support to our partners.  
• Perform all intake functions: receive, assess, and process all requests for service from potential clients and referral sources, provide referral and information regarding the criteria for service, the range of services offered and referral services to other community services. 

Required Qualifications:

• Knowledge of Community Social Services and Community Health Care Administration.
• 3 to 5 years of work experience with a community non-profit organization.
• 2 – 3 years of project management/delivery experience and expertise using Excel, Outlook, and Publisher.
• Knowledge of community health/mental health sector and marginalized and diverse populations an asset.
• Excellent organizational and project coordination skills.
• Ability to coordinate multiple priorities to meet deadlines.
• Experience supporting funding proposals and reports an asset.
• Strong ability to source/research relevant information and apply critical thinking related to RCC projects and new opportunities.
• Ability to handle a high volume of community intake calls and inquiries utilizing a solution focused approach.
• Experience managing multiple projects and activities and highly proficient in setting and communicating priorities and timelines.

What makes VHA’s compensation unique?

• Benefits and pension plan for permanent eligible employees

• Compensation for education and professional development

• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career

• Mentorship and peer support

• Career development opportunities

• Employee and family assistance program

• Wellness resources

• Perks & discounts

• Staff & service provider events

Accommodation and VHA’s commitment to DEI

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

How to Apply?

Our online application should take about 5 to 10 minutes to complete.

VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.

Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.

In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.