Production Manager

Location: Burlington, Canada

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

This is an on-site position in Burlington.
 

As a Production Manager on the Personalization Production team, you will manage the direction and results of operations at the Burlington personalization facility in accordance with senior management policies and plans.

• Lead production team to achieve KPI targets related to output, overall equipment efficiency, service level agreements, healthy attendance, effective and efficient productivity rate, zero safety and security breaches and zero non-conformance on certification requirements

• Collaborate with Customer Service Management and Operations teams to ensure regular communication

• Proactively understand customer needs and operational concerns and ensure that customer updates or requests are communicated

• Lead environment that promotes cohesive operations by working with internal customers and partners to ensure smooth customer product introduction, cost optimization and increased services from the facility

• Initiate actions to prevent the occurrence of I–Care and non-conformity relating to the product, process and quality system

• Streamline goal setting and achievements for team members by utilizing defined feedback methods

• Support Process Team Coaches in the development of collaborative, autonomous teams, focused self-directed understanding  and improving processes

• Lead special projects as specified

• Actively support ISO9001, ISO45001, PCI certifications and 5S Strategy

• Perform other duties as assigned

• Plan, delegate and control work assignments

• Review salaries / wages of others and recommend changes as appropriate

• Recommend new hires, promotions, transfers, demotions, disciplinary action and termination of employment

• Conduct performance reviews

• Have managerial level responsibilities for a clearly identifiable program / department

• Accountable for measuring and improving productivity, managing cost (minimize OT), achieving SLA’s ensure adequate capacity limits and support deployment of 5S lean manufacturing

• Define training planning in partnership with the TWI certified instructors and develop Process Team Coach, Lead and Operators skills set.

• Bachelor’s Degree in Engineering or other related field

• 3-5 year’s management experience working in a manufacturing environment

• Intermediate experience using Microsoft Office, Excel, Word and PowerPoint

• An understanding of Quality and security standards in the Perso environment

• Experience with production and operations planning and strategic managerial skills

• Ability to communicate with all levels of the organization

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.