Enablement Training Coordinator

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “ 

The Opportunity:

We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.

We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.

And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.

The Role

Product Education is seeking a detail-oriented and tech-savvy Enablement Training Coordinator to manage and support the delivery and evaluation of PBS’s online training program. This role is essential in ensuring a seamless learning experience for employees and customers through effective coordination, communication, and platform management.

As an Enablement Training Coordinator, you will be responsible for designing and managing internal training programs that enhance employee knowledge and performance across departments. This role ensures that educational content is aligned with organizational goals, product updates, and internal certification standards. The coordinator will collaborate closely with the e-Learning Product Specialists, Team Leads, and other departments to deliver high-quality, engaging learning experiences through platforms such as PBS Academy and SharePoint.

Job Responsibilities:

• Content Manager
• • Create and manage new and existing online training programs.
  • Align educational initiatives with organizational goals and departmental needs.
  • Maintain and update training content in PBS Academy, SharePoint, and other platforms.
  • Work closely with the Product Education Manager and Team Lead to prioritize project initiatives and priorities.
  • Communicate updates and initiatives across all PBS departments.
  • Ensure consistency, clarity, and accuracy in all internal training materials.
  • Maintain an organized document library

• Certification Program

• • Host Academy Onboarding and Certification Onboarding sessions.
  • Support the development and maintenance of the internal certification program.
  • Monitor the engagement of PBS staff throughout their certification journey.
  • Record exams and schedule presentations
    
• Evaluation & Reporting 
  
  • Monitor and evaluate the effectiveness of training programs.
  • Collect feedback and performance data to improve learning outcomes.
  • Report on training engagement, completion rates, and knowledge retention.

Qualifications

• Demonstrated team coordination experience.
• Excellent communication and organizational skills.
• Strong attention to detail and ability to manage multiple projects.
• Proficiency in Microsoft Office Suite and e-learning tools.
• High school diploma required; post-secondary education in a related field is an asset.
• Automotive dealership or customer service experience is a plus.

What we offer:

• Internal promotion and growth opportunities

• An education department dedicated to helping you with professional and personal development
• Access to an onsite gym at some locations and/or corporate membership to Goodlife
• Free parking
• Staff events
• Competitive base salary 
• Great referral bonus
• Staff discounts with GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder

PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department